What will i learn?
- Understanding Operations Management
- Making Key Inventory Decisions
- Balancing Holding Costs And Ordering Costs
- Choosing A Production Strategy And Facility Layout
- Managing Waiting-Line Systems
- Defining Quality And Improving Quality
- Managing Business Processes
Curriculum for this course
33 Lessons
01:58:35 Hours
Introduction
1 Lessons
00:01:09 Hours
- Operations basics for business professionals 00:01:09
Introduction to Operation
4 Lessons
00:12:12 Hours
- What are operations? 00:02:29
- The Importance of Providing Value 00:03:38
- The Importance of Providing Value 00:03:38
- Operations at your company 00:02:27
Managing inventory basics
6 Lessons
00:22:18 Hours
- What is inventory? Why do companies need it? 00:04:29
- Key inventory decisions 00:03:26
- Inventory consumption rates 00:02:52
- Holding cost or ordering costs? 00:03:25
- Economic order quantity 00:03:59
- Forecasting: How much inventory do you need? 00:04:07
Making products and services
6 Lessons
00:21:34 Hours
- Choosing a production facility layout 00:03:26
- Identifying bottlenecks and constraints 00:04:01
- Assembly lines and tradeoffs 00:03:14
- Lean manufacturing 00:03:58
- Focused factories 00:03:14
- Retail layout 00:03:41
Managing waiting lines basics
5 Lessons
00:19:58 Hours
- Goals of waiting lines 00:04:32
- Customers and waiting lines 00:03:46
- Lines and service facility 00:03:36
- Waiting line calculations 00:03:41
- More waiting line calculations 00:04:23
Quality Control Basics
7 Lessons
00:29:20 Hours
- Defining quality 00:03:31
- The dimensions of quality 00:04:02
- Improving quality: Benchmarking 00:04:41
- Establishing reliability 00:04:21
- Quality certifications 00:03:46
- Choosing Six Sigma or SPC 00:04:18
- Understanding the costs of quality 00:04:41
Operations at the office
4 Lessons
00:12:04 Hours
- The importance of business processes 00:03:27
- Project management for operations professionals 00:04:40
- Scheduling for operations professionals 00:03:57
- Q&A 00:00:00
Requirements
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Description
In this course, Eddie Davila shows how to identify the operations systems in your workplace and use operations management tools and concepts to improve outcomes, efficiency, and innovation. In this course, he covers all aspects of operations management, including inventory forecasting and management, purchasing decisions, managing waiting lines, quality control, and business processes.
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